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Guard response made simple
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Professional guard response, within the Texecom Connect app.
You already install Texecom alarm systems and set customers up on the Texecom Connect app.
Texecom Guardian is an optional, app-based guard response service that enhances your installation - with no extra hardware, no system changes, and no ongoing responsibility.
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One Service. Multiple Revenue Opportunities.
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Texecom Guardian allows you to upgrade protection across your entire customer base, regardless of how their system is currently configured.
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Bells-only
Systems
Traditional bell
alarm only
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Notifications
Only
Push notifications to
app only
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ARC & Keyholder
Response
Alarm Receiving Centre and keyholder call-out
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ARC & Police
Response
Alarm Receiving Centre with police response
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Alarm Activates & Guard Requested
If the alarm activates, the customer can request a guard directly in the Texecom Connect app.
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Aura Control Room Notified
The Aura 24/7 Control Room receives the alarm details and location.
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Professional Guard Dispatched
A vetted, SIA-licensed and ACS-accredited security officer is assigned and dispatched.
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Live Updates &
On-Site Response
The customer receives live app updates while the guard attends and reports back.
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- On-demand professional guard response
- Nationwide SIA-licensed & ACS- accredited responders
- Live updates and communication
- Unlimited call-outs (Fair usage policy applies)
- Police escalation when required
- Full post-incident report
Installer-controlled : Installers can disable and enable the
guard response feature if required within Texecom Cloud.
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No changes to the alarm system or monitoring
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- No monitoring station required
- Does not affect professional alarm monitoring
- Can run alongside Texecom Monitor
- No changes to signalling paths or URNs
Guardian is an overlay service, not a replacement.
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£15 paid annually for every active Texecom Guardian customer*
- Recurring revenue opportunity
- No additional site visits
- No technical support responsibility
- No contract management
*T&Cs apply
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